betelgeuse wrote:Rip wrote:As Upphew pointed out, recording your phone calls isn't even illegal in this country. It may be considered good manners to say you to that, but it is no violation of any communication law to if you don't.
As Upphew also pointed out it can be a personal data act violation.
If you have something to back that up, please share. Otherwise I say that at most that creates some obligations, if you maintain those records systematically. I doubt also it makes any difference from that point of view if they openly state they are recording the calls or not.