The lines and processing times are reportedly longest in Helsinki, where in recent weeks, dozens of people had to wait on the street just to get a number for official service.
Gillian Ngwane is one of them. She is awaiting a residence permit extension for herself and her daughter. Ngwane told Yle that she arrived at the Finnish Immigration Service’s Helsinki office at 6.00am, two hours before opening time, after finally learning how to beat the system and get a service number to see an immigration official. However her tactic failed to pay off.
"Yesterday I was here for two hours. They came and counted from one to 50. They said that I was number 51 and told me to go home; they had no more queuing numbers. I’ve never seen anything like this," she added.
Ngwane said that she was not happy standing outside in the rain. But the next time, she got a number.
http://yle.fi/uutiset/osasto/news/thous ... ly/9526834