I got a positive decision about 2 months ago on my resident permit application after going through the whole process and providing all the information migri requested, including all the additional information. On the day I got my decision, I realised there was another notification saying that, "the processing of your application has started" and on that same day I got another notification saying that "you have received the decision". I figured this was a mistake and hoped it will be resolved. This morning I woke up to an email from migri notifying me about an additional information request. I opened my account and saw that there was no option for me to even add the additional information even though I already have a positive decision. I still think this is a mistake. Is this normal?
This is what it's like
3/25/2020 Your application is waiting for your reply to a request for supplementary information.
4/3/2020 You have replied to a request for supplementary information.
4/3/2020 You have replied to a request for supplementary information.
4/6/2020 A decision has been made on your application.
4/6/2020 The decision can be read on your user account.
4/6/2020 The processing of your application has started. Contacting us does not speed up the processing of the application. If we need further information from you, we will send you a request through this service.
4/6/2020 You have received the decision.
6/2/2020 Your application is waiting for your reply to a request for supplementary information.
Additional Information Request after being granted a resident permit about two months ago
Additional Information Request after being granted a resident permit about two months ago
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Re: Additional Information Request after being granted a resident permit about two months ago
Send migri an email with your customer/diary number and ask them if this is an error or if you need to send this information and if so how.
Re: Additional Information Request after being granted a resident permit about two months ago
Yes I just did that. Thanksheretostay wrote: ↑Tue Jun 02, 2020 11:48 amSend migri an email with your customer/diary number and ask them if this is an error or if you need to send this information and if so how.
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Re: Additional Information Request after being granted a resident permit about two months ago
Hello, what happened next?