Hello,
I need an advice what to do . I orders and paid! a shower cabin from K-rauta in Oulunkylä.
twice already they did not supply me with the cabin.
first time the wrote me, answering my mail, that the order got lost and they give me a new date when the cabin was supposed to arrive.
this second date was tody and no sound from them...I have all the documents of the order and payment.
what can I do now??
thanks in advance
An orders product was not supplied by K-Rauta
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Re: An orders product was not supplied by K-Rauta
Contact them again, surely they have information what (if anything) happened to your order. If it turns out that they will not deliver, and if you paid with a credit card, you can ask a refund from the credit card company. Otherwise, https://www.kkv.fi/en/consumer-advice/Avidan wrote: ↑Tue Jan 12, 2021 7:21 pmHello,
I need an advice what to do . I orders and paid! a shower cabin from K-rauta in Oulunkylä.
twice already they did not supply me with the cabin.
first time the wrote me, answering my mail, that the order got lost and they give me a new date when the cabin was supposed to arrive.
this second date was tody and no sound from them...I have all the documents of the order and payment.
what can I do now??