Hi,
Is it possible to take legal action on mail lost by Posti? What is good way to deal with it?
Kiitos!
Posti - mail loses
Re: Posti - mail loses
Legal action? You wanna sue Posti?? What happened, did they lose one letter or package, or does this happen on a regular basis?
Normal procedure is that you go to your nearest Posti and fill out a form. Be polite and explain your issue calmly. They will try to find your mail. Sometimes they even manage to do so. In case not and depending on the type of letter/package you might get compensation, or you might not. Got full compensation for some lost ifolor photo package myself once.
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Re: Posti - mail loses
See the compensation rules: https://www.posti.fi/private/help-and-s ... ounds.html
Anything beyond that, you're pretty much out of luck, unless the shipment was insured.
Anything beyond that, you're pretty much out of luck, unless the shipment was insured.