TE Office

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fintel
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Joined: Sat Sep 14, 2019 4:00 pm

TE Office

Post by fintel » Fri May 08, 2020 11:07 am

I am asking for a friend who does not speak English.

He has been on unemployment benefit and in his last telephone meeting with the TE officer, he informed them that he will be undertaking Finnish language course online. They have now stopped his unemployment payment and the reason they have given is that the study can hinder his ability to find work. Are they able to do this? The sudden stop of the unemployment payment is causing him grief and making his life difficult during this quarantine situation. How can he appeal their dicision to stop his payment?


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FinlandGirl
Posts: 396
Joined: Sat Nov 09, 2019 10:43 am

Re: TE Office

Post by FinlandGirl » Fri May 08, 2020 11:35 am

fintel wrote:
Fri May 08, 2020 11:07 am
He has been on unemployment benefit and in his last telephone meeting with the TE officer, he informed them that he will be undertaking Finnish language course online. They have now stopped his unemployment payment and the reason they have given is that the study can hinder his ability to find work. Are they able to do this?
If he informed them that he might not be able to go to a job interview or accept a job due to his course this would be correct.
fintel wrote:
Fri May 08, 2020 11:07 am
How can he appeal their dicision to stop his payment?
This should be explained on the letter that informed him of their decision.

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fintel
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Re: TE Office

Post by fintel » Fri May 08, 2020 1:07 pm

FinlandGirl wrote:
Fri May 08, 2020 11:35 am
If he informed them that he might not be able to go to a job interview or accept a job due to his course this would be correct.
This should be explained on the letter that informed him of their decision.
He said in the phone call with TE Office that he has been taking online Finnish language courses to help him secure a job. That's all he said and they sent him a two page questionnaire asking about this course when will it start and when will it end. This course is only a couple of hours a day and does not meet the requirements for full time study. How is it possible that the TE Office is able to stop his payment because of his desire to learn the language and succeed in the job mark? Because of the epidemic, this is causing him a lot of stress. How can he make a complaint?
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FinlandGirl
Posts: 396
Joined: Sat Nov 09, 2019 10:43 am

Re: TE Office

Post by FinlandGirl » Fri May 08, 2020 2:07 pm

fintel wrote:
Fri May 08, 2020 1:07 pm
FinlandGirl wrote:
Fri May 08, 2020 11:35 am
If he informed them that he might not be able to go to a job interview or accept a job due to his course this would be correct.
This should be explained on the letter that informed him of their decision.
He said in the phone call with TE Office that he has been taking online Finnish language courses to help him secure a job. That's all he said and they sent him a two page questionnaire asking about this course when will it start and when will it end. This course is only a couple of hours a day and does not meet the requirements for full time study.
The requirements for full-time study are irrelevant, what matters is if he could accept a job offer immediately.
fintel wrote:
Fri May 08, 2020 1:07 pm
How can he make a complaint?
This should be explained on the letter that informed him of their decision.

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rinso
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Re: TE Office

Post by rinso » Fri May 08, 2020 4:14 pm

That's all he said and they sent him a two page questionnaire asking about this course when will it start and when will it end.
It seems the typical bureaucratic approach. Just a simple rule; following a course => not available for work => no money. And the rulebook has no appendix to determine if there are courses that stay below the threshold. TE keskus is not known for its liberal interpretation of the rules.
Appeal, maybe clearer heads prevail.

betelgeuse
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Re: TE Office

Post by betelgeuse » Fri May 08, 2020 6:06 pm

fintel wrote:
Fri May 08, 2020 1:07 pm
FinlandGirl wrote:
Fri May 08, 2020 11:35 am
If he informed them that he might not be able to go to a job interview or accept a job due to his course this would be correct.
This should be explained on the letter that informed him of their decision.
He said in the phone call with TE Office that he has been taking online Finnish language courses to help him secure a job. That's all he said and they sent him a two page questionnaire asking about this course when will it start and when will it end. This course is only a couple of hours a day and does not meet the requirements for full time study. How is it possible that the TE Office is able to stop his payment because of his desire to learn the language and succeed in the job mark? Because of the epidemic, this is causing him a lot of stress. How can he make a complaint?
If it's a temporary block to Kela/unemployment fund (this can be seen from the labor market statements), the payments will resume (and be paid for the pending time) once they get the answers and see that the course does not impede on job seeking.


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