Amazon uk delivery time

whatUwant · Post by **whatUwant** » Thu Jan 10, 2013 2:51 pm

Hello all,

At the end of last month I ordered something on Amazon.co.uk. The estimated delivery is the day before yesterday(8.1.2013) and I have not yet received my stuff.

But I have already received the stuff I ordered on 5.1.2013 whose estimated delivery date is 14.1.2013.

Isn't this strange?

**Sponsor:**

Mook · Post by **Mook** » Thu Jan 10, 2013 4:04 pm

you can get the into to track your order from your Amazon account..

Rosamunda · Post by **Rosamunda** » Thu Jan 10, 2013 5:47 pm

Amzon delivers some stuff from Germany, it doesn't all arrive from the UK. Also, was the article sold by Amazon or was it one of their resellers?
And... where I live everything that comes from Amazon goes to the post office. They don't deliver any of it to your door. So you have to wait for the notice in your letterbox and then go and fetch it yourself the next day.

riku2 · Post by **riku2** » Thu Jan 10, 2013 7:35 pm

my postman has learned that some boxes will fit in the letterbox (since the lock doesn't need a key) so most boxes are left in there. But the delivery times vary wildly. from 3 days to 2 weeks. As already said just because you order from amazon.uk doesn't mean it comes from the uk. I have not suffered a lost parcel yet and I order about 100x a year from them.

whatUwant · Post by **whatUwant** » Thu Jan 10, 2013 8:29 pm

Mook wrote:you can get the into to track your order from your Amazon account..

I chose "FREE Super Saver Delivery" so there is no tracking information available.

whatUwant · Post by **whatUwant** » Thu Jan 10, 2013 8:37 pm

Rosamunda wrote:Amzon delivers some stuff from Germany, it doesn't all arrive from the UK. Also, was the article sold by Amazon or was it one of their resellers?
And... where I live everything that comes from Amazon goes to the post office. They don't deliver any of it to your door. So you have to wait for the notice in your letterbox and then go and fetch it yourself the next day.

The one which has not yet arrived is sold by Amazon and the one I already received is sold by a reseller.
I know some parcels won't be directly delivered to me because they are too big to fit in the mailbox or the mail slot in the door.
But the first time I ordered something on Amazon the postman actually brought the parcel with him, knocked on my door and gave it to me. This happened just a few weeks ago.

whatUwant · Post by **whatUwant** » Thu Jan 10, 2013 8:40 pm

riku2 wrote:my postman has learned that some boxes will fit in the letterbox (since the lock doesn't need a key) so most boxes are left in there. But the delivery times vary wildly. from 3 days to 2 weeks. As already said just because you order from amazon.uk doesn't mean it comes from the uk. I have not suffered a lost parcel yet and I order about 100x a year from them.

I contacted Amazon and they say that if I don't receive my stuff by Jan 16 I'll get either a refund or a free replacement.

Karhunkoski · Post by **Karhunkoski** » Fri Jan 11, 2013 6:01 am

whatUwant wrote: I chose "FREE Super Saver Delivery" so there is no tracking information available.

Wrong assumption. That is not the reason you didn't get tracking.

riku2 · Post by **riku2** » Fri Jan 11, 2013 2:24 pm

Karhunkoski wrote:
whatUwant wrote: I chose "FREE Super Saver Delivery" so there is no tracking information available.
Wrong assumption. That is not the reason you didn't get tracking.

yes "free super saver delivery" doesn't mean they use a cheaper delivery service. It really relates to how much priority they put into packing the item and dispatching it.
I get everything on super saver delivery. Some are tracked, some are not. Some come from the UK, some from Germany. Some end up with the postman bringing them directly to the house, others I have to collect from the post office. Normally the higher priced items have tracking.
Also if you have several orders pending then they will decide themselves if they combine the order, so several things from different orders might arrive in the same box. They will split orders too, and send some items now, the others are pending and might be dispatched with later orders you place.

whatUwant · Post by **whatUwant** » Fri Jan 11, 2013 2:48 pm

Karhunkoski wrote:
whatUwant wrote: I chose "FREE Super Saver Delivery" so there is no tracking information available.
Wrong assumption. That is not the reason you didn't get tracking.

OK. I thought all orders whose delivery method was "free super saver delivery" had no tracking information at all. It turns out that some do have.
I chose "free super saver delivery" every time and all my parcels were delivered by Royal Mail and all of them had no tracking information. Amazon specifically told me on their web page.

whatUwant · Post by **whatUwant** » Fri Jan 11, 2013 2:53 pm

riku2 wrote:
Karhunkoski wrote:
whatUwant wrote: I chose "FREE Super Saver Delivery" so there is no tracking information available.
Wrong assumption. That is not the reason you didn't get tracking.
yes "free super saver delivery" doesn't mean they use a cheaper delivery service. It really relates to how much priority they put into packing the item and dispatching it.
I get everything on super saver delivery. Some are tracked, some are not. Some come from the UK, some from Germany. Some end up with the postman bringing them directly to the house, others I have to collect from the post office. Normally the higher priced items have tracking.
Also if you have several orders pending then they will decide themselves if they combine the order, so several things from different orders might arrive in the same box. They will split orders too, and send some items now, the others are pending and might be dispatched with later orders you place.

I just received another parcel this morning. The order was placed on 6.1.2013.
According to Amazon, the parcel I'm expecting now was dispatched on 27 Dec 2012.

riku2 · Post by **riku2** » Fri Jan 11, 2013 3:03 pm

whatUwant wrote: I chose "free super saver delivery" every time and all my parcels were delivered by Royal Mail and all of them had no tracking information. Amazon specifically told me on their web page.

I think most people here have been commenting based on what happens for those people living in finland (the section "living in finland").
But if you are in the UK then things might be quite different and amazon might do things differently (ie they might never deliver amazon.co.uk orders from germany -> UK).

The Royal Mail would certainly never deliver packages in finland. Even some kinds of amazon "DHL" deliveries to Finland end up being handled by the finnish post office (since I eventually learned that DHL = Deutsche Post), so just because the parcel is via DHL doesn't mean "DHL express" handle the finnish end of the processing, the postman might bring it.

whatUwant · Post by **whatUwant** » Fri Jan 11, 2013 3:11 pm

riku2 wrote:I think most people here have been commenting based on what happens for those people living in finland (the section "living in finland").
But if you are in the UK then things might be quite different and amazon might do things differently (ie they might never deliver amazon.co.uk orders from germany -> UK).

The Royal Mail would certainly never deliver packages in finland. Even some kinds of amazon "DHL" deliveries to Finland end up being handled by the finnish post office (since I eventually learned that DHL = Deutsche Post), so just because the parcel is via DHL doesn't mean "DHL express" handle the finnish end of the processing, the postman might bring it.

I wouldn't post this thread if I were not in Finland. Maybe I should say that my parcels were sent via Royal Mail, rather than delivered by them.
Here's the screenshot.

riku2 · Post by **riku2** » Fri Jan 11, 2013 3:57 pm

Royal mail will handle the UK end of things but the Finnish end is done by the finnish post office. But there is no easy way to tell who's doing the finnish side. For a few months last year Amazon used a different handling service in Finland and I had to collect the parcels from the local Siwa. And if amazon shows "DHL" then finnish post office does the finnish end (DHL here does not mean the company called DHL express in Finland).

btw the amazon deals of the day are charged differently to normal amazon items. Normally the prices shown on amazon.uk are UK prices and finnish VAT is then charged once you put them in your basket and finalize the order (making most things a few % more expensive). But for deals of the day, the price you pay is the same as someone in the UK would pay. Deals of the day go into your basket at the normal price and then there is an instant credit for the "deal of the day" discount.

whatUwant · Post by **whatUwant** » Sat Jan 12, 2013 10:32 pm

riku2 wrote:Royal mail will handle the UK end of things but the Finnish end is done by the finnish post office. But there is no easy way to tell who's doing the finnish side. For a few months last year Amazon used a different handling service in Finland and I had to collect the parcels from the local Siwa. And if amazon shows "DHL" then finnish post office does the finnish end (DHL here does not mean the company called DHL express in Finland).

btw the amazon deals of the day are charged differently to normal amazon items. Normally the prices shown on amazon.uk are UK prices and finnish VAT is then charged once you put them in your basket and finalize the order (making most things a few % more expensive). But for deals of the day, the price you pay is the same as someone in the UK would pay. Deals of the day go into your basket at the normal price and then there is an instant credit for the "deal of the day" discount.

Thank you for your information. I guess all I can do is to wait.

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