And it is their right to determine what reasonable costs you must pay. You didn't negotiate any of this when you were purchasing did you?eyeonyou wrote: The reason for what I cancel the order it doesn't matter at all now for me. I can say whatever reason you will like, but it is our right to cancel an order same as is our right to quit a permanent job even if the employer spent a lot of money on us for example.
They aren't forcing you to buy, you already bought it. You're forcing them to take it back. Shop for furniture at verkkokauppa in the futureeyeonyou wrote: At verkkokauppa for example you may cancel online, on phone or at shop as many time you want an undelivered order. This is part of the business. You try to get as many clients but you can't force them to buy.

Buy what you want, but don't expect shops to take it back. Unless it is damaged or the wrong item. (You could have waited until they brought it to you and then found a fault with it and sent it back.)
Jazqas.