I was travelling from Finland to Africa in December on a Turkish airline flight with two luggages with weight of 23kg each. Once I arrived at final destination I found just one bag. The other bag was missing. I have filled all the necessary forms Turkish airline told me to fill still not a word from them.
My vacation is long over and I'm back to Finland. I have not heard anything back from Turkish airlines in over one month concerning my lost baggage. Please what can I do? Can I sue them? Can I report the issue to the Finnish authorities?
NB: I did not buy the baggage insurance when booking and paying for the flight ticket.