Advise on a lost baggage

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Kinghypo
Posts: 20
Joined: Wed Apr 21, 2021 2:49 pm

Advise on a lost baggage

Post by Kinghypo » Sat Mar 26, 2022 9:01 pm

I took Turkish airlines from Helsinki to Africa in December but I couldn't find one of my baggage when I got to Africa..after messaging them back and forth for a long time. In February they told me there's nothing they can do about it because they had proof the baggage got to the final destination in Africa. Can I sue?



Advise on a lost baggage

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betelgeuse
Posts: 4353
Joined: Thu Aug 29, 2013 1:24 am

Re: Advise on a lost baggage

Post by betelgeuse » Sun Mar 27, 2022 2:03 pm

Kinghypo wrote:
Sat Mar 26, 2022 9:01 pm
I took Turkish airlines from Helsinki to Africa in December but I couldn't find one of my baggage when I got to Africa..after messaging them back and forth for a long time. In February they told me there's nothing they can do about it because they had proof the baggage got to the final destination in Africa. Can I sue?
Did you file a lost baggage report at the airport?

Kinghypo
Posts: 20
Joined: Wed Apr 21, 2021 2:49 pm

Re: Advise on a lost baggage

Post by Kinghypo » Sun Mar 27, 2022 3:58 pm

Yes I filed a lost baggage report at the airport. Still they didn't find the bag. I contacted them on phone and online through their website and after one month of back and forth. They said they have evidence that my bag arrived and I have to go and contact my local airport when I was already back in Finland

heretostay
Posts: 637
Joined: Sat Apr 08, 2017 12:54 pm

Re: Advise on a lost baggage

Post by heretostay » Sun Mar 27, 2022 6:22 pm

Try the flyer talk forums for advice.

Kinghypo
Posts: 20
Joined: Wed Apr 21, 2021 2:49 pm

Re: Advise on a lost baggage

Post by Kinghypo » Sun Mar 27, 2022 9:21 pm

Could you please post a link to the flyer talks forums? Thanks



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