I stayed in a small city in Finland from Sep 2012 to June 2013, I have a contract with a internet provider from Sep 2012 to Jan 2013. During the contract, I somehow forget to pay in October. In the end of December, I came to terminate the internet contract, stated that I want to pay the rest of the contract at once, they have me paid for only December and January (Oct was not mentioned). In mid January, they suddenly cut my internet connection without any prior notice, saying I hadn't paid for Oct and instructed me to pay for that month (extra fee was not mentioned) to reopen the line for a few days left in the contract. I paid for Oct and the internet got back on. I moved to a new address in that month. And few months later I moved to a new city.
Just a few days ago I received a debt collection letter. I called the internet provider and they sent me scanned invoices. These invoices include connection reopening (which was never mentioned) and fine plus interest for not paying this fee for 4 months. I have never received such invoices in my life so I looked at the address - they sent them to a strange address that was never mine!!
I have already sent my complaint to the internet provider company, but they insist that I have to pay. What else should I do in this situation?
