Sometime in the past i opened an account with OP. Got a card and netbank but i quickly found out that it is totally useless if you don't speak/read finnish or swedish. So i stopped using it and added to my to do list: cancel bank account with OP. Forgot all about it until this morning when i received a letter from OP: The balance of my account had gone negative a month ago and i am requested to get it back to positive.
Okay, no problem so far as i had forgotten to cancel the account so it's logical that i will have to pay for the monthly fees.
However, OP also feels the need to punish me and they FINE me 5 euros for having a negative balance for a month. What the F...???!! And that for a negative balance of 5,80 euros. OP won't send you a letter when your balance goes negative but they will send you a letter one month later when they can add a FINE and of course another month of account fees.
OP sure makes an effort to get rid of sleeping accounts.
OP is a FINE bank
Re: OP is a FINE bank
Why aren't you using the English language text version of their online banking?Popeye wrote:Got a card and netbank but i quickly found out that it is totally useless if you don't speak/read finnish or swedish.