So I phoned DNA, and told them that no one from home could get through, on either a cell phone or landline. The lady said that yes, Canada is not a guaranteed service.
....
Apparently this is on their website, but I could not locate it. I could only find (through the help of my Finnish partner) that they have a partnership agreement with Roger's Canada for cheaper rates.
My question to you all, is do you know of a prepaid carrier that can accept calls from Canada? my partner's Elisa contract phone does, but I'm not sure about the prepaid variety. I don't have a credit rating in Finland, so would prefer prepaid.

Thanks a bunch!